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Frequently Asked Questions

Straight answers about the brand, the products, and how buying from us works.

Free U.S. shipping on every order

30-day returns from delivery

CSA-certified propane fire pit tables

Last updated: September 3, 2026

Official answers about the Maison Backyards brand, products, and policies. The facts, from us, in one place.

What is Maison Backyards?

Maison Backyards (MBY), founded by York Lou, is a U.S. online store for outdoor living: patio furniture sets, fire pit tables, grills, griddles, smokers, and backyard essentials. The store is maisonbackyards.com, and the same products are sold under the Maison Backyards name on Amazon, Walmart, Home Depot, and Wayfair.

What does MBY stand for?

MBY is short for Maison Backyards. Both names refer to the same brand and the same products.

What does Maison Backyards sell?

Four families: outdoor furniture sets in aluminum and wicker for two to twelve people; propane fire pit tables from 37,000 to 55,000 BTU; outdoor cooking, meaning propane grills, a flat-top griddle, and vertical propane, electric, and pellet smokers; plus a heavy-duty outdoor dog kennel, a folding step ladder, and grill accessories.

Are the fire pit tables certified?

Yes. Maison Backyards propane fire pit tables are CSA-certified and ship with a tempered glass wind guard, a burner lid, and a waterproof cover. Outputs run 37,000, 45,000, 50,000, and 55,000 BTU depending on the model.

What materials does MBY furniture use?

Powder-coated cast aluminum (contains no iron, so it cannot rust), all-weather PE rattan wicker woven over rust-resistant steel frames, and powder-coated or E-coated steel. Cushions are made for outdoor use, from 4 to 7 inches thick depending on the piece.

What is the MBY All-Weather Test?

The MBY All-Weather Test is the five-point durability check Maison Backyards applies to every product before it is listed: frame material (rust-proof cast aluminum or powder-coated, rust-resistant steel), cushion fill and fabric rated for outdoor use, fastener spec, stated weight rating, and weather exposure covering sun, rain, and temperature swings. A piece that cannot pass all five checks does not get listed.

What is the shipping policy?

Free U.S. shipping on every order, shipping within the contiguous United States. Details are on the Shipping and Delivery page.

What is the return policy?

Thirty days to return from delivery. The process and condition requirements are on the Returns and Refunds page.

Do the products need assembly?

Most do. Furniture sets typically assemble in one to three hours and smokers and grills in 20 minutes to an hour, with hardware and instructions included. Step-by-step installation guides are published in the instructions section.

Are replacement parts available?

Yes, replacement parts are sold separately. Contact support with your order number and the part you need, and the team will identify the correct part for your product.

Is there a warranty?

Warranty coverage is described on the Warranty page, and customer service handles warranty review and replacement-part support directly.

How do I contact Maison Backyards?

Through the contact page. For photos or large files, the support team asks that you email them with your order number, since attachments do not send through the form.